OZNL Leisure Services FZE Terms and Conditions ("Agreement")
This Agreement was last modified on March 28, 2020.
Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before using www.reddyroast.com ("the Site") operated by OZNL Leisure Services FZE ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.reddyroast.com.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site, ordering food or contributing content to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.
In an effort to achieve customer satisfaction, OZNL Leisure Services FZE will refund in appropriate cases should there be a problem with your food order. Please contact us at the respective restaurant's hotline number and we will address the issue. The following cases may be eligible for partial or full refunds:
The expected time span for reporting these issues is within the same day of the order. Applicable refunds will be made through the original mode of payment.
You will under no circumstances seek a “chargeback” from the company whose credit card you used to purchase an order from the Site. Should you do so, OZNL Leisure Services FZE may, in its sole discretion, refuse to honor future orders made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.
In the event your ordered meal is unavailable, we may offer an alternative option. We cannot guarantee that any of the food orders sold are free of allergens.
Food orders are delivered by us in partnership with several delivery services. The order and delivery sequence are as follows:
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).
OZNL Leisure Services FZE will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
You may view, download for caching purposes only, and print pages from the Site for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
We agree to provide you with access and use of our Site.
The Site and its original content, features, and functionality are owned by OZNL Leisure Services FZE and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Our Site may contain links to third-party sites that are not owned or controlled by OZNL Leisure Services FZE.
Prohibited Content that is not permitted on this site includes, but is not limited to the following:
We do not permit copyright infringing activities and infringement of intellectual property rights on the Site and will remove any such Content if properly notified that such Content infringes on another's intellectual property rights. We reserve the right to terminate privileges of any user who engages in copyright infringement.
Neither party shall be liable in damages in performing hereunder if such delay or default is caused by conditions beyond its control including but not limited to acts of God, government restrictions, wars, and/or any other cause beyond the reasonable control of the party whose performance is affected.
You agree that OZNL Leisure Services FZE entire liability, and your exclusive remedy, with respect to any services(s) provided on the Site is solely limited to the amount you paid for such service(s) i.e. the cost of the food order. OZNL Leisure Services FZE shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services.
YOUR USE OF THE SITE AND/OR ANY SITE MATERIALS IS AT YOUR SOLE RISK. THE SITE, INCLUDING WITHOUT LIMITATION ALL SITE MATERIALS, INFORMATION, AND SERVICES, IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. OZNL LEISURE SERVICES FZE DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND. OZNL LEISURE SERVICES FZE MAKES NO WARRANTY OR REPRESENTATION THAT: (i) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (ii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; (iii) THE QUALITY AND ACCURACY OF ANY SITE MATERIALS, CONTENT, INFORMATION, OR OTHER MATERIAL OBTAINED FROM THE SITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (IV) ANY ERRORS IN THE SITE WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL OBTAINED BY YOU FROM US, WHETHER OBTAINED THROUGH THE SITE OR OTHERWISE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED IN THIS AGREEMENT. OZNL LEISURE SERVICES FZE SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH THE SITE SERVICE, BUT YOU AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK, AND OZNL LEISURE SERVICES FZE HEREBY DISCLAIMS ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY. RIPPLES CATERING SERVICES LLC DOES NOT REPRESENT OR GUARANTEE THAT THE SITE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION. OZNL LEISURE SERVICES FZE MAKES NO GUARANTEE OF ITEM AVAILABILITY.
This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Dubai, United Arab Emirates, without giving effect to any principles of conflicts of law. United Arab of Emirates is our country of domicile.
You agree to indemnify and hold us harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys' fees) we incur in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the Service or the use of the Service by any person using your Account violates any applicable law or regulation, or the rights of any third party.
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
If you have any questions about this Agreement, please contact us at firstname.lastname@example.org